Why Retailers Are Struggling to Keep Up With Changing Customers

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2026-01-22 10:01:00

Why Culture Is Blocking Change — Even When Strategy Is Clear Many organisations believe they have a culture problem only after something goes wrong. Engagement drops, good people leave, or change initiatives stall without obvious explanation. Leaders often respond by refining strategy, restructuring teams, or investing in new systems — yet the same issues resurface. What they are...

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