The Advantage of Automated Phone Number Testing for Global...

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2025-10-28 16:13:07 -

The Advantage of Automated Phone Number Testing for Global Operations and Better CX

A customer dials your support number in London, and it rings endlessly. Another tries your toll-free line from Tokyo, and they hear a busy signal. A third customer, calling from São Paulo, reaches the wrong department entirely. None of these customers will send a ticket to your IT team or fill out a post-call survey. They’ll simply hang up, frustrated, and will likely never do...

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